Return Policy
It is our goal for you to be completely satisfied with your purchases from this Site. If you are not satisfied with your purchase, for any reason, you may return any unused merchandise within thirty (30) days from the date of delivery. Prior to returning merchandise, please make sure to complete and submit an online Return Form within the time frame specified above. Please also ensure that the merchandise you wish to return meets the following criteria:
- Merchandise to be returned must be unused, unworn, unwashed and in the same condition in which it was received by you;
- Merchandise to be returned must be returned complete with all of its parts and accessories and with all original tags intact;
- Merchandise to be returned must be sent in its original packaging;
- Merchandise to be returned must be shipped from the United States with in thirty (30) days from the date of delivery.
If all of these criteria are satisfied, we will refund the value of the returned merchandise, including sales tax, less any original shipping costs. We will not issue refunds for returns that do not satisfy all of the above criteria. At your request, within thirty (30) days of being notified that you are not entitled to a refund, you may elect to have the merchandise shipped back to you, at your own cost, in the condition in which it was received by us. If you do not request the return of your merchandise within the timeframe set forth above, you authorize us or our affiliates to dispose of such merchandise in our sole discretion.
Refunds are generally processed within three (3) business days from our receipt of your returned merchandise.Guerra Group and its affiliates shall not be liable for any delay or failure in performance caused by circumstances beyond their reasonable control. Your refund will be credited back to the same payment method used to make the original purchase on the Site. If you paid by credit card, refund times may vary depending on the credit or debit card company’s policies. If you paid by PayPal, refunds will be credited to your PayPal account.SALES OF ALL CUSTOM ITEMS, BEACHWEAR AND UNDERWEAR ARE FINAL. FURTHER, WE RESERVE THE RIGHT TO DESIGNATE ON THE SITE OTHER NON-RETURNABLE MERCHANDISE. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not make any express warranties or guarantees about the products shown on or purchased through this Site. TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES, INCLUDING ANY WARRANTY THAT THE PRODUCTS ARE OR WILL BE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, TIMELY, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. Because some states do not permit disclaimer of implied warranties, you may have additional consumer rights under your local laws.
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability, and the liability of our company and suppliers shall be limited to the extent permitted by law.
